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We provide a tracking number for every order. The tracking number will be sent to your email address once your order is fulfilled. Please allow us 2-3 business days to process your order before shipping. Delivery times typically range from 4-15 days, contingent on your shipping address. Please note that there may be possible shipping delays due to the surge in e-commerce activity.
Cancellation We accept order cancellations before the product is shipped or produced. If the order is canceled, you will receive a full refund. Please note that we cannot cancel the order if the product has already been shipped. Returns (if applicable) We accept returns within 14 days after delivery. To initiate a return, please contact our customer service at support@goodspaw.com to obtain the correct return address. Notes: Custom-made or personalized items are not eligible for return or refund. If the return is caused by the customer (e.g., unwanted item, wrong size, etc.), the customer is responsible for the return shipping cost. The original shipping fee is non-refundable. Returned items must be unused, in the original packaging, and in resellable condition. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days. Late or Missing Refunds (if applicable) If you haven’t received a refund yet: Check your bank account again. Contact your credit card company — it may take some time before your refund is officially posted. Next, contact your bank. Processing time can vary depending on your financial institution. If you’ve done all of this and still have not received your refund, please contact us at support@goodspaw.com.
Stay connected with your cat anytime, anywhere with this smart automatic feeder featuring a built-in 1080P HD camera. Monitor your pet in crystal-clear detail, even in low light with night vision technology. The 2-way audio lets you talk to your cat and hear their responses, while the 10-second voice recorder allows you to record personalized meal-time messages. Receive instant alerts for low food levels and blockages via 5G WiFi connectivity. Schedule precise feeding times and portions through the easy-to-use app, ensuring your cat maintains a healthy diet even when you're away. Peace of mind for you, consistent care for your beloved pet.