Shipping:
- It may take 6-12 hours to process your order. Once your order has been processed, you will receive an email confirming that your order has been shipped.
- Shipping Fees and Timing: Free standard shipping within China. We strive to deliver your order within 3-7 business days within China and within 8 business days for international orders.
- To track your order, please visit your MyGoodspaw account or refer to the shipping confirmation email.
Return Policy:
- 100% Money Back Guarantee: Our return policy is 14 days. Purchases made online can be returned online or in stores for free.
- To register a return online, contact our customer service. Register your returns online by logging into your MyGoodspaw account.
- Items purchased with PayPal can be returned online or exchanged at a participating store.
- Prepare the Package: Place the item in the original packaging and include the original receipt.
- Delivery of Packages: Drop off your packages at your nearest UPS store or collection point.
Inquiries:
For any questions, please email us at support@goodspaw.com (Business days: 24 hours a day, 7 days a week).