SHIPPING INFORMATION

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

A. The time frame of an order delivery is divided into two parts:

• Processing time: 3–7 Days

• Shipping time: 14–30 Days

B. Shipping methods: Standard Shipping / Expedited Shipping (available in North America)

C. Shipping fee:

• Standard Shipping: Free for orders over $49, otherwise $6.99

• Expedited Shipping: Calculated at checkout based on delivery address

 

14-Day Money-Back Guarantee

1. 100% Money-Back Guarantee: Our return policy is 14 days. Purchases made online can be returned online or in stores for free.
2. Register your return online or contact our customer service. You can register your returns online by logging into your MyGoodspaw account.
3. Items purchased with PayPal can be returned online or exchanged at a participating store.

Inquiries:
For any questions, please email us at support@goodspaw.com (Business days: 24 hours a day, 7 days a week).